Frequently Asked Questions

1. How to connect Shopify to eCommix?

Search for eCommix - Google Sheets Sync in the Shopify App Store and click on Install.
Once you install it, you'll be automatically redirected to eCommix to start exporting your store data.
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2. How to connect Google Sheets to eCommix?

Go to the "Connections" page in eCommix and click on "Connect". After clicking "Connect" you will be taken to the Google Sign-Inpage, where you can choose your account.
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3. How to export from Shopify to Google Sheets?

Once you have installed eCommix in your store and configured your Google Account connection, you can start exporting your data. Navigate to "Exports" and click on "New".
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4. How to import from Google Sheets to Shopify?

Once you have installed eCommix in your store and configured your Google Account connection, you can start importing your data. Navigate to "Imports" and click on "New".
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5. Can I export custom data (metafields)?

Yes, eCommix supports exporting Shopify metafields. To export them, go to any dataset and click on Edit Fields, scroll to the bottom to find the Metafields section, and simply input the metafield namespace and key values.
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6. How much time does it take to refresh the data?

The speed at which eCommix pulls/inserts data from/to your Shopify store varies depending on a few key factors. First, the more fields you want to extract or update, the longer it might take. Also, the total number of rows you're working with affects this time.
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7. How much data can I export?

Every export and import is restricted to a specific number of lines that can be extracted/inserted from/to the Shopify/Google Sheet. This limit applies to each export/import created for your store. Enterprise plan has no row limit per export.
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8. Can I refresh it automatically?

Yes, exports can be set to run at regular intervals, allowing the data in your Google Sheet to be automatically updated without manual intervention. This is the maximum number of scheduled exports you can set for your store and maximum number of exports you can run at the same time as well.
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9. Is eCommix free?

Yes, eCommix is free of charge but it comes with limitations. For detailed pricing information for each plan, please visit the Pricing page.
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