Terms of Service

Last updated: 12/24/2025

Our Terms of Service is a contract that governs your access to and use of the cloud-based data syncing and automation technology services (the “Services”). eCommix is referred to in these Terms of Service as “we,” “us” or “our.” When we refer to “Customer,” “User”, “Users”, “you” or “your,” we are referring to the business, organization or entity with which you are associated and for which you act (“Company”), unless you are using the Services in your personal capacity, in which case such terms refer to you as an individual.

The Services allow you to: (i) upload certain data, including data downloaded by you from third party service providers that may contain personal information that identifies you or another person to eCommix; (ii) allow you to use the Services to transfer this certain data to supported third parties, such as Google at your direction (“User Controlled Third Parties”) while granting us a license to the same as outlined within this Agreement.

Please read these Terms of Service and our Privacy Policy at https://ecommix.io/google-sheets-sync/google-sheets-sync-privacy-policy/ (collectively, the “Agreement”) carefully because this Agreement constitutes a legally binding contract between you and eCommix.

If you do not wish to accept this Agreement, please do not access or use the Services. By accessing, downloading, using, the Services, you agree to be bound by this Agreement, and you represent and warrant that (1) you are at least 18 years old, (2) you have read and understand this Agreement, (3) the laws of the jurisdiction in which you reside do not prohibit you from entering into this Agreement or using the Services; (4) you accept this Agreement; and (5) you have full legal authority to bind the Company to this Agreement.

Please note, if you are using the Services on behalf of a eCommix customer, we process your information in accordance with our agreement with the applicable customer. The customer’s processing of your information is governed by the applicable customer’s terms and privacy policy, not by this Policy. For more information, see the “Customer Data” subsection below.

1. Modification of this Agreement

1.1 We may change, modify, add or remove portions of the Agreement (each, an “Update”) at any time and in our sole discretion without prior notice and each such Update will be effective immediately. If we make an Update, we will change the “Last Updated” date above. Your continued use of the Services will confirm your acceptance of the Update. We encourage you to frequently review this Agreement to ensure you understand the latest terms and conditions associated with use of the Services. If you do not agree to an Update, you must discontinue using the Services.

2. The Services

2.1 The specific Services that you and your employee and personnel (if applicable) are using shall be set forth in the applicable order form, work order, invoice or similar purchase summary (“Order”) in Shopify, pursuant to the pricing, terms, and other conditions set forth on the Order. Your use of the Services is subject to the Order and this Agreement. In the event of any conflict between this Agreement and the Order, the conflicting terms of the Order shall control.

3. Registration and Account

3.1 You may be required to create an account to use certain features in the Services (“Account”). Your Company is responsible for the actions and inactions of all Accounts affiliated with your Company.

3.2 You can update your Account settings by logging into your Account. We may, in our sole discretion, reject, change, suspend and/or terminate your Account.

3.3 You may not allow any third party to access your Account or access the Services through your Account. Your Account is not transferable to any third party or to another Account. You must immediately notify us of any unauthorized use of your Account or any other breach or threatened breach of our security or the security of your Account. Each individual must have a separate Account and sharing of an Account by more than one individual is prohibited.

3.4 In addition, you agree that:

• 3.4.1 You will not attempt to create Accounts, access, or collect information in unauthorized ways.
• 3.4.2 You will not attempt to buy, sell, rent, lease or transfer any aspect of your Account (including your username) or solicit, collect, or use login credentials of other users.
• 3.4.3 You will not create multiple Accounts for yourself.
• 3.4.4 You will not create, or attempt to create, an Account if we have already disabled or suspended your Account (unless we give you permission).

4. Subscriptions and Payment

4.1 Some parts of our Services are subject to fees and are billed on a subscription basis (“Subscription”). If you purchase a Subscription, you will be billed in advance on a recurring and periodic basis as specified at the time of purchase (“Subscription Term”). Subscription Terms are set either on a monthly or annual basis, depending on the type of Subscription plan that you select.

4.2 Payment Methods. A valid payment method, including a credit or debit card, is required to process the payment for your Subscription, unless otherwise agreed upon by eCommix in writing. You agree to provide us with accurate and complete billing information. By submitting such payment information, you automatically authorize eCommix to charge all Subscription fees incurred through your Account to your designated payment method. Please note that when you make payments, the transaction is processed by a third-party payment processor and your full financial information is not shared with us. In the event that your payment method fails, we may suspend or terminate your Subscription until a valid payment method is provided, and we may issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice. You authorize us, from time to time, to undertake steps to determine whether your payment method is valid.

4.3 Auto-Renewal. Unless you terminate or otherwise modify your Subscription prior to the expiration of your current Subscription Term, your Subscription will automatically renew for another Subscription Term on the same plan and for the same period as your current Subscription Term. You will be automatically charged the applicable then-current Subscription fee for the renewal.

4.4 Cancellation by You. You may cancel your paid Subscription at any time, for any reason, through your Account. Cancellation or expiration of your Subscription may revert your Account to a free or unpaid version at the end of the current Subscription Term. However, please note that any fees due for the remainder of the current Subscription Term must be paid immediately upon cancellation (and you authorize us to charge your payment method for such fees immediately upon cancellation), and fees already paid are not refundable, even if you cancel your Subscription (unless otherwise explicitly stated or required by law). You may also terminate your Account at any time by making a request to contact@ecommix.io following the steps included in your Account.

4.5 Cancellation by Us. We reserve the right to terminate or suspend your Account and/or our Services to you at any time and for any reason upon notice to you. If we terminate or suspend your Account without cause, we will refund a prorated portion of any prepayment amount for prepaid but unused Services. We will not refund or reimburse you if we terminate your Account for cause, including, without limitation, for any violation of this Agreement.

4.6 Effect of Cancellation. Canceling or downgrading your Subscription may cause the loss of features or other capabilities of your Account, and eCommix does not accept any liability for such loss. If you do not log in to your Account for twelve (12) or more months, we reserve the right to designate your Account as “inactive” and delete the Account and/or all the data associated with it, including all Customer Data.

4.7 Refunds. Except as explicitly provided herein, all fees and payment are non-refundable and non-transferable except as required by law.

4.8 Late Payments. We reserve the right to suspend, terminate or disable your access to any of the Services and your Account in the event that any fees owed to us are not received on or before the applicable payment due date.

4.9 Taxes. You agree to be responsible for and to pay any applicable sales, personal property, use, VAT, excise, withholding, any other applicable taxes that may be imposed, based on this Agreement, or the use of the Services, and any applicable fees or surcharges that may occur regarding the transaction.

4.10 Pricing Changes. We may change or modify fees and pricing, including Subscription fees and pricing, at any time in our discretion. Any pricing changes will take effect at the time of the next Subscription Term immediately following such change. We will provide you with prior notice of any change in Subscription fees or pricing. Sales, promotions and other special discounted pricing offers (if any) are temporary and, upon the renewal of your Subscription, any such discounted pricing offers may expire. We reserve the right to update and/or discontinue or modify any coupons, credits, sales and special promotional offers at our sole discretion. We reserve the right to make free Services fee-based or change the cost of the Services, or to charge for other Services, at any time. We may repackage the Services from time to time at our sole discretion.

4.11 Free Trials. We may provide free access to the Services or portion(s) or feature(s) thereof (the “Free Trial Period”). If you do not continue with a paid Subscription at the conclusion of your Free Trial Period, your Account may be reverted to a free Account. You may only use a Free Trial offer once. The Free Trial offer may only be used by you if you have not already used the Services. We reserve the right to withdraw or to modify the Free Trial offer at any time without prior notice and with no liability.

4.12 Other. We reserve the right to refuse or cancel any Order or Subscription at any time, for any reason, including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. We reserve the right to refuse or cancel your Order, Subscription, and your Account if fraud or an unauthorized or illegal transaction is suspected, or for violating this Agreement.

5. Customer Data

5.1 “Customer Data” means any data submitted by you to eCommix in connection with your use of the Services. You hereby grant to eCommix and its affiliates a non-exclusive, worldwide, fully paid-up, and royalty-free license to access, use, process, copy, store, modify, create derivative works of, distribute, display and transmit the Customer Data solely for those purposes necessary to provide the Services.

5.1.1 You represent and warrant to eCommix that, and you shall ensure that: (i) no Customer Data contains content that may infringe upon the intellectual property rights or any other rights of another, or violate any applicable laws of any jurisdiction; (ii) you have provided all necessary notices and have obtained all necessary rights, releases, and permissions to transmit Customer Data to us, including without limitation, to grant the rights provided within this Agreement; and (iii) our use of the Customer Data to provide the Services will not violate any laws, rules, regulations, contracts with third parties to which you are bound, or the privacy or other rights of any third party. You shall be solely responsible for the accuracy, quality, content, and legality of your Customer Data.

5.1.2 Ownership. Notwithstanding any provision to the contrary herein, you shall at all times retain sole ownership of your Customer Data.

5.1.3 No Sensitive Data. Our Services are not designed to collect or store, and you are prohibited from uploading or submitting to the Services, any information or data that includes any of the following: any personal health information, personal medical information, personal financial information of any nature, or any sensitive personal information (e.g., government issued identification numbers, driver’s license numbers, personal bank account numbers, passport or visa numbers, credit card numbers, passwords and security credentials). We have no liability for any such data or information.

5.2 Data Processing Addendum. The terms of the eCommix Data Processing Addendum (“DPA”) are hereby incorporated by reference and will apply to the extent that any Customer Data includes Personal Data. “Personal Data” means any information relating to an identified or identifiable individual where (i) such information is contained within Customer Data and (ii) is protected as personal data or personally identifiable information under applicable Data Protection Laws (as defined in the DPA).

5.3 Aggregate Data. Notwithstanding the provisions of this Section 5, you understand and agree that we may monitor, collect, and compile data and information related to or derived from your use of the Services, including any Customer Data you submit, in each case, in an aggregate and anonymized manner (the “Aggregate Data”). All right, title, and interest in Aggregate Data, and all intellectual property rights therein, belong to and are retained solely by eCommix. eCommix shall have the unrestricted right to collect, retain, use, transfer, or disclose Aggregate Data for any legitimate business purpose. This right shall survive any termination or expiration of the Agreement.

6. Ownership; Proprietary Rights

6.1 The Services, including all information and materials contained in the Services, is owned and operated by eCommix or, to the extent expressly otherwise indicated, other parties. All content and materials (collectively, the “Materials”), and all intellectual property and other rights relating to Materials, are protected by applicable laws. Except as expressly authorized by eCommix under this Agreement, you agree not to make unauthorized use of the Materials. As between the parties, eCommix owns and retains all right, title, and interest in and to the Services. There are no implied licenses granted by eCommix under this Agreement.

7. Guidelines; Usage Rules; Prohibited Conduct and Uses

7.1 You will abide by the usage rules set forth in this section (the “Guidelines”). In particular, you will not:

• 7.1.1 Stalk, harass, abuse, defame, threaten or defraud eCommix or any other Users, or collect personal information about other Users.
• 7.1.2 Use the Services if you are under eighteen (18) years old.
• 7.1.3 Use the Services for any illegal purpose or in violation of applicable laws.
• 7.1.4 Send unsolicited offers, advertisements, proposals, or junk mail to other Users.
• 7.1.5 Impersonate any person or entity, falsely claim affiliation, or access accounts of other Users.
• 7.1.6 Misrepresent the source, identity or content of information transmitted via the Services.
• 7.1.7 Interfere with security-related features or restrictions of the Services.
• 7.1.8 Disrupt the Services, upload malware, or impose unreasonable load on infrastructure.
• 7.1.9 Post or transmit content that is objectionable, harmful, hateful, misleading, or inappropriate.
• 7.1.10 Infringe patents, trademarks, trade secrets, copyrights, or other proprietary rights.
• 7.1.11 Attempt unauthorized access through hacking, password mining, or similar methods.
• 7.1.12 Hack, spam or phish the Services or any Users.
• 7.1.13 Hold us responsible for your use of the Services.

7.2 If you find something that violates these Guidelines or the Agreement, let us know by sending an email to contact@ecommix.io. We reserve the right, in our sole and absolute discretion, to deny you or anyone access to the Services without notice.

8. Usage; Refusal or Suspension of Service

8.1 We reserve the right, but have no obligation, to have our systems monitor any User’s use of the Services and to disable access.

8.2 You alone are responsible for your involvement with other Users. We are not responsible for any loss or damage from such interactions.

9. Third-Party Sites, Products and Services; Links

9.1 The Services may include links to third party websites or services (“Third Party Websites”) solely as a convenience. We do not endorse and make no warranties regarding Third Party Websites. Access and use of Third Party Websites is solely at your own risk.

10. User Restrictions

10.1 You may not: (i) modify, disassemble, decompile or reverse engineer the Services; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Services; (iii) make any copy of the Services; (iv) interfere with security-related features; or (v) delete copyright notices.

11. Violations; Termination

11.1 We may suspend your use of the Services if we believe you have violated the Agreement. These remedies are in addition to any other remedies at law or in equity.

12. Disclaimers; No Warranties

12.1 The Services are provided “as is,” “as available” and without warranties of any kind.

12.2 We do not warrant uninterrupted or error-free operation, that defects will be corrected, or that the Services are free of harmful components.

12.3 Certain laws may not allow limitations on implied warranties; some exclusions may not apply to you.

13. Indemnification; Hold Harmless

13.1 Indemnification by eCommix. (As provided in your Terms text.)

13.2 Indemnification by You. You agree to indemnify, defend, and hold eCommix and its affiliates harmless from claims arising out of or related to your use of the Services or violation of the Agreement, as described in your Terms text.

14. Limitation of Liability and Damages

14.1 YOU ACKNOWLEDGE AND AGREE THAT UNDER NO CIRCUMSTANCES WILL ECOMMIX BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS WILL SURVIVE TERMINATION AND APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

15. Benefit of the Bargain

YOU ACKNOWLEDGE AND AGREE THAT ECOMMIX HAS OFFERED THE SERVICES AND ENTERED INTO THE AGREEMENT IN RELIANCE UPON THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY.

16. Miscellaneous

16.1 Publicity. eCommix may include your Company’s name and logo in online customer lists and marketing materials.

16.2 Governing Law. This Agreement is governed by the laws of the State of California, without giving effect to conflict of law principles.

16.3 Severability; Waiver. If any provision is unenforceable, the remaining provisions remain in effect. Waivers must be in writing.

16.4 Notices. We may provide notices by email, regular mail, or postings on the Services.

16.5 Assignment. You may not assign this Agreement; eCommix may assign it. If eCommix is acquired, your information may transfer consistent with our privacy policy.

16.6 Survival. Provisions intended to survive termination (including limitations, disclaimers, indemnification) will survive.

16.7 Entire Agreement. This is the entire agreement relating to the subject matter herein.

16.8 Claims. Any cause of action must commence within one (1) year after it accrues, otherwise it is barred.

17. Website

By using the eCommix Services or eCommix Website, you agree to the Terms of Use.

18. Contact Information

eCommix welcomes your comments or questions regarding these Terms of Service.
Email: contact@ecommix.io